Privacy Policy

By accessing our website or engaging with our services, you agree to the practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal details when you contact us or book a service:

• Full name

• Phone number

• Email address

• Address or location of service

• Property details (villa, apartment, commercial)

• Payment information (processed through secure gateways)

1.2 Technical & Usage Data

When you access our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited

• Cookies and tracking data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use collected information to:

• Provide pest control services

• Confirm bookings and send notifications

• Communicate updates, reminders, and service recommendations

• Improve website functionality and service quality

• Generate invoices and maintain financial records

• Respond to inquiries and customer support requests

• Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies to:

• Improve navigation

• Remember preferences

• Analyze website traffic

• Enhance user experience

You can disable cookies through your browser settings, but some website features may be limited.

4. Data Retention

We retain your data only as long as necessary for:

• Providing services

• Legal or regulatory compliance

• Business documentation requirements

You may request data deletion by contacting us.

5. Sharing of Information

We may share your information with:

• Payment processing providers

• Government authorities if legally required

• Internal staff and technicians for service delivery

We do not share data with external marketers or unrelated third parties.

6. Data Protection & Security

We implement strong security measures to protect your personal data against:

• Unauthorized access

• Loss

• Disclosure

• Alteration

Despite our efforts, no online platform is 100% risk-free, but we follow UAE compliance standards to safeguard your information.

7. Third-Party Links

Our website may contain links to external websites.
We are not responsible for:

• Their content

• Privacy practices

• Security policies

We encourage users to read their policies before interacting with those websites.

8. Customer Rights

Under UAE privacy standards, you have the right to:

• Access your personal data

• Request corrections

• Request deletion

• Withdraw consent for marketing communications

• Ask how your data is being used

To submit a request, contact us using the email provided below.

9. Marketing Communications

With your consent, we may send:

• Service reminders

• Updates

• Promotional offers

• Pest prevention tips

You may opt out at any time.

10. Children’s Privacy

Our services are not directed toward children under 13.
We do not knowingly collect information from minors.

11. Changes to This Privacy Policy

We may update this policy occasionally.
Revisions will be posted on this page with the updated date.

12. Contact Information

If you have questions or concerns about this Privacy Policy, contact us:

Green Urban Pest Control Dubai
📧 Email: info@greenurban.ae
📞 Phone/WhatsApp: + +971 52 294 3089